E-Commerce Platform

Role:
User Researcher

Assignment:
Conduct remotely moderated usability studies for both mobile and desktop applications to identify user pain points and improve navigation.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • Item description

  • Item description

RESULT

Increased product find-ability by 20% on a large e-commerce platform through user research and usability testing.

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Gates Foundation